IT Infrastructure Operations Manager – London - £90-99,500 per annum + £6,650 on-call
We are currently working with an established financial services provider that has a brand-new requirement for an IT Infrastructure Operations Manager to join them on a permanent basis.
This is a vital role which will drive the planning and strategy of infrastructure operations, whilst also focusing on effectively managing and developing a team of six engineers.
This is a hybrid role with at least one day per week on-site.
Key responsibilities:
- Building a roadmap of upcoming infrastructure changes including key outages
- Driving the effective use of Agile methodologies across the team
- Providing regular reports to senior management detailing updates as well as plans and planned outages across the business
- Ensuring team resources are allocated efficiently
- Identifying team members’ potential development needs and addressing them effectively
- Driving forward key infrastructure projects, including around backup, patching and vulnerability management
The role will be part of the management team’s on-call rota, with one week in five providing an on-call escalation point.
Key skills and experience required:
- Extensive infrastructure strategy and leadership experience
- Technical knowledge and experience around key IT infrastructure, including Windows Servers, Cloud services (Azure or AWS), backup, storage etc.
- Excellent people management skills and proven experience upskilling team members
- Strong vendor management experience
- The ability to effectively manage and plan resource and escalate priority calls correctly
- Experience within financial services or a similarly regulated environment
- Strong understanding of Agile principles and methodologies
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